Q&A: RentCarNOW

Why is Camasys the right tool for running your car rental?

Camasys gives us a clear, real‑time overview of every vehicle and a streamlined way to manage contracts. That combination—fleet visibility plus contract control—helps us plan confidently, avoid conflicts, and keep cars earning with fewer delays.

How do customers perceive the process when they rent through Camasys?

They notice the speed from the very first interaction. Check‑in is quick, the contract documentation is clear and accessible, and the overall flow feels modern and organized—no unnecessary paperwork or back‑and‑forth.

Is Camasys scalable? Does it let you grow as needed, and where do you see the main advantage?

Yes. Camasys scales with different business models and sizes—including teams beyond traditional rental operations, such as importers and insurers. The platform adapts to the organization’s structure and processes, so we can expand without rethinking our tools.

Do you rent both passenger and utility vehicles? Is the process the same?

We rent both passenger cars and utility vehicles. The process in Camasys is consistent across types, which keeps training simple and service fast. Utility vehicles demand more thorough inspections due to more frequent wear, and the system’s photo‑based damage capture helps us document those checks clearly.

How long does it take to process a customer in the system?

Around 10 minutes from start to finish, including the paperwork. That keeps queues short and helps our staff handle peak periods smoothly.

What do you consider critical for a successful car rental today?

Smart marketing and being present where customers want to pick up vehicles. When visibility and convenience are right, demand follows—and the operation runs more efficiently.

Do you integrate Camasys with other systems? How is it working?

Yes. We’re integrated with our internal invoicing and asset system. Vehicles are recorded there and automatically synced into Camasys with the details we need. The invoicing link is fully connected as well, which speeds up the rental process and improves accuracy because data flows seamlessly between systems.

What are your expectations for Camasys over the next five years?

We’re looking to integrate several company‑specific functions and continue streamlining the Camasys experience—both visually and in day‑to‑day workflows. Adding a few targeted features will let us manage the fleet even faster than today.

How much visibility do you have into your fleet and utilization?

We have a live view of utilization in Camasys, including filters by vehicle category, which helps with planning. For financial analysis, we also use our internal system. Together, the operational insight from Camasys and our internal profitability reporting give us a complete picture for decision‑making.

Can Camasys help you become one of the strongest rental companies in the Czech market?

Camasys is an important part of that goal—it gives us the speed and control to compete with larger players. Success also depends on having the right fleet, smart marketing, and a close eye on market trends. With those elements in place, we see ourselves as a very strong contender.

Jiří K.

COO at RentCarNOW