Date Published
An EV at 18 % Battery and a Customer Heading to Vienna
It is Saturday morning, 8:05 am. A customer picks up an electric car for a trip to Vienna. The display shows 18 %. It was returned the evening before and nobody checked the battery. Now you have two options: wait, or apologise.
An EV Is Not Just a Car with "Different Fuel"
With petrol, a glance at the gauge and a "full-to-full" rule are enough. With an EV, battery level is part of whether the car is ready.
- Charge level decides whether the car can go out on the next booking.
- Branch staff don't have time to walk the lot and sit in every car.
- Dispatchers need to know the status before assigning the car to a customer.
What Camasys Telematics Shows
The GPS & telematics module in Camasys tracks live vehicle data: odometer and engine hours, fuel, battery/SOC (state of charge) for EVs, diagnostic alerts and service status.
In practice:
- You see charge levels from the office – no walking around the car park.
- EVs and combustion cars sit in one overview, not in two systems.
- Diagnostic alerts warn you before a problem becomes a tow truck.
What the Customer Sees
A car that's ready. The first EV experience decides whether the customer rents one again.
A half-charged car at the start of a trip is bad advertising – for you and for e-mobility.
Why Owners Should Care
- Fewer delayed handovers and unhappy customers.
- Better planning – you know which car is truly ready.
- One system for the whole fleet, as more EVs arrive.
How to Start
- Set a minimum battery level for handing a car to a customer.
- Connect your EVs to telematics – ideally in a 1–2 week pilot.
- Add an SOC check to car preparation before every booking.
Conclusion
EVs are arriving in rental fleets. The winners will have them under control from day one.
Explore Camasys at camasys.com.