Date Published
How CAMASYS Protects Personal Data and Ensures Full GDPR Compliance
Handling personal data responsibly is a critical part of running a modern mobility or car rental business. Customers expect transparency, secure processing, and full compliance with European data protection rules — especially when sharing documents like driver’s licenses, passports, payment details, or rental history.
CAMASYS is built from the ground up to meet GDPR requirements, ensuring that all personal data is processed lawfully, securely, and transparently.
Here’s how the system protects customer information and keeps operators compliant.
1. GDPR-Compliant Data Processing by Design
CAMASYS follows the “privacy by design” and “privacy by default” principles required under the GDPR.
This means:
- Data is collected only for legitimate rental and mobility operations
- Access is limited strictly to authorized personnel
- Customers are informed about how their data is used
- Data is stored only for the legally required period
- Operators have full control over retention and deletion rules
CAMASYS ensures that every step—from reservation to contract to return—meets GDPR standards.
2. Secure Storage With Encryption
Personal data inside CAMASYS is protected through:
✔ Database encryption
Sensitive fields (IDs, addresses, uploaded documents) are encrypted to prevent unauthorized access.
✔ Encrypted file storage
Scans of driver’s licenses, passports, contracts, and signatures are stored in encrypted format.
✔ Encrypted communication (HTTPS/TLS)
All data traveling between user devices and the server is encrypted end-to-end.
This makes interception or unauthorized access extremely unlikely.
3. Role-Based Access Control (RBAC)
Not every employee should see every customer detail.
CAMASYS ensures strict access control using role-based permissions.
For example:
- Front-desk staff can view booking details but not internal accounting notes
- Drivers can see preparation tasks but not customer documents
- Managers can access reports but not change personal data without permission
This minimizes human error and prevents internal misuse.
4. Full Audit Trails for Transparency
Every access, edit, or download of personal data is logged automatically.
Audit logs capture:
- who accessed customer data
- what they viewed or edited
- when the action occurred
- what device or branch was used
5.This provides complete transparency and supports GDPR obligations such as accountability and proof of compliance.
Customer Rights Support (GDPR Articles 12–23)
CAMASYS enables companies to comply with key GDPR rights:
✔ Right of access
Customers can request a copy of their data, available through the Customer Portal.
✔ Right to rectification
Incorrect information can be corrected easily and transparently.
✔ Right to erasure (“right to be forgotten”)
When the legal retention period expires, data can be anonymized or deleted.
✔ Right to data portability
Rental history and documents can be exported in structured formats.
✔ Right to restrict processing
Operators can freeze data in sensitive cases (e.g., disputes).
These tools help rental companies respond quickly and properly to customer requests.
6. Secure Document Handling (IDs, Licenses, Signatures)
Rental businesses handle some of the most sensitive documents in customer interactions.
CAMASYS ensures safe processing through:
- secure upload channels
- encryption at rest
- restricted access
- controlled retention periods
- automated deletion after expiry
This reduces risk and protects both customers and operators.
7. Real-Life Example
A rental operator with several branches reported a 50% reduction in data-handling risks after switching to CAMASYS.
With strict permissions and audit logs, they eliminated unauthorized document viewing and improved compliance during audits with insurance partners and authorities.
Conclusion
Yes — CAMASYS handles all personal data in a GDPR-compliant, secure, and transparent manner.
Through encryption, controlled access, audit logs, and privacy-by-design architecture, the system ensures that customer information remains protected at every stage of the rental process.
For operators, this means peace of mind, minimized legal risk, and stronger trust from customers.
For customers, it means their personal data is treated with the highest security standards in the mobility industry.