Reservation Options in CAMASYS: How Customers Book Vehicles and How the System Works

In a modern mobility environment, customers expect convenience, speed, and full flexibility. CAMASYS, a cloud-based rental and fleet management platform, delivers all of these by offering multiple reservation options that customers can use anytime. From instant online booking to a full customer portal with contract access and payments, the CAMASYS reservation ecosystem is built for both simplicity and precision.

Below are all the reservation options CAMASYS provides — and how they work in real life.

1. Online Web Reservation (24/7)

One of the biggest advantages of CAMASYS is its non-stop online reservation engine. Customers can book a vehicle any time of day, even outside office hours.

How it works:

• Customer selects location, date, and time
• CAMASYS shows real-time availability for each vehicle category
• Customer chooses extras (insurance options, child seats, navigation, etc.)
• The system calculates price automatically
• Payments or deposits can be taken instantly
• Reservation is confirmed immediately

Real example:

A traveler landing at 01:00 AM can book a car at midnight from her phone. She receives the confirmation instantly, without needing to call customer service or wait until the branch opens.

2. Customer Self-Service Portal

CAMASYS offers a secure Customer Portal, giving renters full access to their reservations and documents.

What customers can do:

• Create new reservations
• Modify or cancel existing bookings
• Upload driver’s license or ID
• Review contracts and invoices
• Pay invoices or deposits
• View vehicle condition reports
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This creates a fully digital rental flow, reducing waiting times and paperwork.

3. Multi-Branch Reservation Capability

If a company operates several branches, CAMASYS allows customers to book across the entire network.

Key benefits:

• A customer can rent in one city and return in another
• The system automatically checks inter-branch availability
• Fleet balancing ensures the right cars are where they’re needed
•  

Example:

A customer traveling from Bratislava to Vienna can book a one-way rental online. CAMASYS automatically displays the available cars for that route and calculates the correct price and fees.

4. Assisted Reservation (Phone, Branch, or Email)

Even though CAMASYS is highly automated, it also supports manual reservations by staff.

How staff use the system:

• They enter customer details directly into the reservation screen
• CAMASYS checks availability in real time
• Pricing, discounts, and loyalty rules apply automatically
• Confirmation is sent digitally
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This ensures no mistakes, no double bookings, and a smoother customer experience.